State Farm® Insurance Agent Joe Czaja
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rebecca Orzeszek
October 23, 2025
"Great service! Very nice and very good at explaining everything!"
"Rebecca, thank you for your trust in us! We appreciate your business! Joe Czaja State Farm"
Sandy Tidwell
October 23, 2025
"Madeline was very friendly and efficient at helping me pay my bill over the phone 🤩 10-23-25"
"Thank you for the positive review! Joe Czaja"
Kim Bandura
October 20, 2025
"Wonderful and friendly customer service - took care of my needs quickly and efficiently!!"
"Thanks for this great post Kim!"
Eduardo Rojas
October 17, 2025
"I am glad they were able to safe some money also added value to our car insurance"
"Glad we can be there for you! Appreciate you and your business!"
Marques “Mr. Grimace” Richardson
October 16, 2025
"Good smooth process. Madeline actually helped me out pretty well"
"Thank you!"
Dawn Sacilowski
October 16, 2025
"Dave was very helpful and answered all my questions. He made it easy to understand policies."
"Thank you! We are happy you are happy! Joe Czaja"
FaF Kat
October 16, 2025
"Perfecto"
"Grazie"
Hoffman Jen
October 14, 2025
"Rob and Dave answered all our questions. They both took their time talking with us. Thank you"
"Thank you Jen! Glad we can help…Joe"
Lorne Catalano
October 10, 2025
"Every time I call the office someone answers and is available to provide info I need. I’m not getting a call center"
"Lorne, thank you for your vote of confidence! Joe Czaja State Farm"
Donad Webster
October 8, 2025
"I received excellent help with my problem , Thank you to the young man that helped me."
"Thank you for your business! "
Kristi Smith
October 8, 2025
"Very friendly, knowledgeable!"
"Thank you Kristi!"
Anne Kajfasz
October 7, 2025
"I called the State Farm Lancaster office and spoke with Rob L. I had a question about a homeowner insurance bill I’d received and I then I also changed my payment method. Rob took care of both of these items in a timely and professional manner. He was wonderful to deal with. I felt very confident that I was in good hands and didn’t have to worry about anything. Joe Czaja I’m always more than satisfied when I call your office for service. Everyone in the office is very friendly and always helpful."
"Thank you Anne! Means so much to get great feedback!"
Oleksii Klimantov
October 5, 2025
"This was an absolutely terrible experience with this company. They kept increasing my rates without any notice and even tried to scare me with penalties when I politely asked to cancel my policy because I was moving to another state. Their main manager seemed focused only on taking as much money from me as possible. After two years with them, all I got was stress and disappointment. Stay away — they only care about your money, not about helping customers."
"Appreciate the stars! "
Marina
October 1, 2025
"Dave S. was very helpful in reviewing and explaining my policies. He answered all the questions I had. Thank you!"
"Glad we can be your great neighbor!"
Sarah Biddlecom
September 30, 2025
"Very friendly & knowledgeable."
"Thanks Sarah!!"
Nicole McCoy
September 25, 2025
"Very professional and helpful. Offered discounts I was eligible for and made sure I understood my policy."
"Glad we can be your good neighbor! Joe"
Chris Howland
September 19, 2025
"They were very straight foward with no bs."
"Appreciate you too Chris!!"
Robert Jock
September 16, 2025
"Very friendly and was enthusiastic about answering any questions! Great personality!"
"Appreciate these great words Robert!"
Rick Hennigan
September 15, 2025
"The guys I spoke with were quite affable and knew what they were talking about."
"Appreciate your positive feedback Rick!"
Cinders G
September 12, 2025
"Dave S Has patience. Did a Auto insurance update and a life insurance plan for me on the phone. I care for my Mom and it is hard to get out sometimes. There were many pauses during our call for Momma needs. Thanks for the answers to my questions and cost saving suggestions. We have been with State Farm for decades. The personal care is why. Thanks again."
"Happy to be your good neighbor! "
Amanda Luke
September 10, 2025
"I was searching around for a better rate on my auto insurance. I spoke with a representative from State Farm named Thomas Lester. Thom said that he could help me get my rate down. I was surprised how much he was able to help me. I would strongly recommend going to see Thom at State Farm, not only did he help me with my rate, the customer service experience was outstanding and above the rest! I plan on being a customer with State Farm for a very long time. Amanda"
"Welcome Amanda! "
Veronica Baldwin
September 10, 2025
"Dave is always professional and helpful anytime I communicate with him. Everyone in this office is very pleasant. I have been insured with State Farm since 2019 and have never had any issues at all. Customer service is always outstanding."
"Appreciate you and your business Veronica!"
Anne Schiller
September 9, 2025
"My problem was quickly and efficiently solved. Great service!"
"Appreciate you and your business Anne!"
Kim Cleveland
September 8, 2025
"Thank you for going over all my insurance policies to make sure I get the best coverage for me!"
"Appreciate you too Kim! Here for you if need us… Joe"
Adam Maciejewski
September 5, 2025
"Helpful, courteous and clear — love working with them! Love that they make a quick insurance check up easy and clear to understand."
"Adam, thank you for the words! Joe Czaja State Farm"