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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rebecca Orzeszek

October 23, 2025

5  out of  5
rating by rebecca Orzeszek
"Great service! Very nice and very good at explaining everything!"
We responded:
"Rebecca, thank you for your trust in us! We appreciate your business! Joe Czaja State Farm"
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Sandy Tidwell

October 23, 2025

5  out of  5
rating by Sandy Tidwell
"Madeline was very friendly and efficient at helping me pay my bill over the phone 🤩 10-23-25"
We responded:
"Thank you for the positive review! Joe Czaja"
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Kim Bandura

October 20, 2025

5  out of  5
rating by Kim Bandura
"Wonderful and friendly customer service - took care of my needs quickly and efficiently!!"
We responded:
"Thanks for this great post Kim!"
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Eduardo Rojas

October 17, 2025

5  out of  5
rating by Eduardo Rojas
"I am glad they were able to safe some money also added value to our car insurance"
We responded:
"Glad we can be there for you! Appreciate you and your business!"
Profile photo of Marques “Mr. Grimace” Richardson

Marques “Mr. Grimace” Richardson

October 16, 2025

5  out of  5
rating by Marques “Mr. Grimace” Richardson
"Good smooth process. Madeline actually helped me out pretty well"
We responded:
"Thank you!"
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Dawn Sacilowski

October 16, 2025

5  out of  5
rating by Dawn Sacilowski
"Dave was very helpful and answered all my questions. He made it easy to understand policies."
We responded:
"Thank you! We are happy you are happy! Joe Czaja"
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FaF Kat

October 16, 2025

5  out of  5
rating by FaF Kat
"Perfecto"
We responded:
"Grazie"
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Hoffman Jen

October 14, 2025

5  out of  5
rating by Hoffman Jen
"Rob and Dave answered all our questions. They both took their time talking with us. Thank you"
We responded:
"Thank you Jen! Glad we can help…Joe"
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Lorne Catalano

October 10, 2025

5  out of  5
rating by Lorne Catalano
"Every time I call the office someone answers and is available to provide info I need. I’m not getting a call center"
We responded:
"Lorne, thank you for your vote of confidence! Joe Czaja State Farm"
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Donad Webster

October 8, 2025

5  out of  5
rating by Donad Webster
"I received excellent help with my problem , Thank you to the young man that helped me."
We responded:
"Thank you for your business! "
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Kristi Smith

October 8, 2025

5  out of  5
rating by Kristi Smith
"Very friendly, knowledgeable!"
We responded:
"Thank you Kristi!"
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Anne Kajfasz

October 7, 2025

5  out of  5
rating by Anne Kajfasz
"I called the State Farm Lancaster office and spoke with Rob L. I had a question about a homeowner insurance bill I’d received and I then I also changed my payment method. Rob took care of both of these items in a timely and professional manner. He was wonderful to deal with. I felt very confident that I was in good hands and didn’t have to worry about anything. Joe Czaja I’m always more than satisfied when I call your office for service. Everyone in the office is very friendly and always helpful."
We responded:
"Thank you Anne! Means so much to get great feedback!"
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Oleksii Klimantov

October 5, 2025

1  out of  5
rating by Oleksii Klimantov
"This was an absolutely terrible experience with this company. They kept increasing my rates without any notice and even tried to scare me with penalties when I politely asked to cancel my policy because I was moving to another state. Their main manager seemed focused only on taking as much money from me as possible. After two years with them, all I got was stress and disappointment. Stay away — they only care about your money, not about helping customers."
We responded:
"Appreciate the stars! "
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Marina

October 1, 2025

5  out of  5
rating by Marina
"Dave S. was very helpful in reviewing and explaining my policies. He answered all the questions I had. Thank you!"
We responded:
"Glad we can be your great neighbor!"
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Sarah Biddlecom

September 30, 2025

5  out of  5
rating by Sarah Biddlecom
"Very friendly & knowledgeable."
We responded:
"Thanks Sarah!!"
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Nicole McCoy

September 25, 2025

5  out of  5
rating by Nicole McCoy
"Very professional and helpful. Offered discounts I was eligible for and made sure I understood my policy."
We responded:
"Glad we can be your good neighbor! Joe"
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Chris Howland

September 19, 2025

5  out of  5
rating by Chris Howland
"They were very straight foward with no bs."
We responded:
"Appreciate you too Chris!!"
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Robert Jock

September 16, 2025

5  out of  5
rating by Robert Jock
"Very friendly and was enthusiastic about answering any questions! Great personality!"
We responded:
"Appreciate these great words Robert!"
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Rick Hennigan

September 15, 2025

5  out of  5
rating by Rick Hennigan
"The guys I spoke with were quite affable and knew what they were talking about."
We responded:
"Appreciate your positive feedback Rick!"
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Cinders G

September 12, 2025

5  out of  5
rating by Cinders G
"Dave S Has patience. Did a Auto insurance update and a life insurance plan for me on the phone. I care for my Mom and it is hard to get out sometimes. There were many pauses during our call for Momma needs. Thanks for the answers to my questions and cost saving suggestions. We have been with State Farm for decades. The personal care is why. Thanks again."
We responded:
"Happy to be your good neighbor! "
Profile photo of Amanda Luke

Amanda Luke

September 10, 2025

5  out of  5
rating by Amanda Luke
"I was searching around for a better rate on my auto insurance. I spoke with a representative from State Farm named Thomas Lester. Thom said that he could help me get my rate down. I was surprised how much he was able to help me. I would strongly recommend going to see Thom at State Farm, not only did he help me with my rate, the customer service experience was outstanding and above the rest! I plan on being a customer with State Farm for a very long time. Amanda"
We responded:
"Welcome Amanda! "
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Veronica Baldwin

September 10, 2025

5  out of  5
rating by Veronica Baldwin
"Dave is always professional and helpful anytime I communicate with him. Everyone in this office is very pleasant. I have been insured with State Farm since 2019 and have never had any issues at all. Customer service is always outstanding."
We responded:
"Appreciate you and your business Veronica!"
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Anne Schiller

September 9, 2025

5  out of  5
rating by Anne Schiller
"My problem was quickly and efficiently solved. Great service!"
We responded:
"Appreciate you and your business Anne!"
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Kim Cleveland

September 8, 2025

5  out of  5
rating by Kim Cleveland
"Thank you for going over all my insurance policies to make sure I get the best coverage for me!"
We responded:
"Appreciate you too Kim! Here for you if need us… Joe"
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Adam Maciejewski

September 5, 2025

5  out of  5
rating by Adam Maciejewski
"Helpful, courteous and clear — love working with them! Love that they make a quick insurance check up easy and clear to understand."
We responded:
"Adam, thank you for the words! Joe Czaja State Farm"